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  • About Us
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Welcome to the AAHAM Tennessee Music City Chapter!  Please take a few moments to explore our site.  Here you will find information about our chapter, members, and our services.

The Tennessee Music City Chapter is part of the American Association of Healthcare Administrative Management (AAHAM).  It is a membership-based association of administrative healthcare professionals working in Tennessee and across the country.

We provide our members with the opportunity to pursue professional development as well as professional and technical certification.  We connect our members with their peers throughout the area and industry experts through meetings and networking opportunities.

The Tennessee Music City Chapter of AAHAM has become a skilled lobbying entity within the Tennessee legislature.  Our lobbying efforts focus on patient-centric billing and reimbursement issues and the accompanying regulatory legislation.

If you are interested in meeting new friends and colleagues with the opportunity to network with other like-minded individuals, join AAHAM and the Tennessee Music City Chapter.  IT’S RIGHT FOR YOU!

Our Mission:

To be the premier professional organization in healthcare administrative services. Through a national organization and local chapters, we provide quality member services and leadership in the areas of education, communication, representation, professional standards and certification.

Make sure to follow us on LinkedIn

February is a short month. Which given the wintery mix for many folks is not a bad thing. It is also a month of Holidays (not including my birthday, which coincides with Abraham Lincoln’s). There is Valentine’s Day and Presidents Day. But the Holiday that gets a lot of television play is Groundhog Day on February 2.

Now the Bill Murray movie Groundhog Day is a personal favorite. The comedy of a TV News Weatherman stuck reliving the exact same day over and over and over…again, is very relatable to many folks with their line of work in healthcare. Especially in the business office environment.

The lesson to be learned from the 1993 film is that even when stuck in a work pattern, we should always be learning. Yes, we can learn a lot about our job even after many years in the chair. We should be challenging ourselves to learn more through education that associations such as AAHAM present (see Music City Chapter’s upcoming March 22 event announcement to take place in Brentwood) or via asking questions when we do not know the answer. It is important to challenge ourselves to grow in our job and from that drive will come a higher level of work satisfaction.

Like in Groundhog Day, we should also take the time to learn more about the folks we cross paths with every day. Think how much better the day is when we engage each other with smiles and a quick conversation. Being stuck in Punxsutawney, Pennsylvania, Murray’s character Phil Connors has ample time to learn a little about each and every person at the local diner. He knows them and they know him.

Murray’s weatherman character comes to peace with his surroundings. His suicidal attitude turns to a more blissful feeling with a new appreciation for his life’s circumstance. Life is full of silver linings if we just look for them.

Take a look at your life’s work station today. Challenge yourself this month to start the Bettering of Yourself process thru education…of healthcare and folks. Trust me, you will be smiling by month’s end.

All the best,

Chuck Acquisto

Tennessee Music City Chapter Bylaws

Tennessee Music City Officers

Chair of the Board/Immediate Past President
George Buck
1425 Arrowhead Drive
Brentwood, TN 37027
More about George Buck

Charles Acquisto
Law Offices of Stephenson, Acquisto, & Colman
1643B Savannah Highway No. 222
Charleston, SC 29407
More about Charles Acquisto
Vice President
Erica Copeland
111 N Magnolia Ave, Suite 1100
Orlando, FL 32801
More about Erica Copeland


Jeff Foster
3400 Redmon Hill
Nolensville, TN  31735
More about Jeff Foster
Ralph Keith
Rash Curtis & Associate
190 S. Orchard Avenue, Suite A-200
Vacaville, CA 95688
More about Ralph Keith
Certification Chair
Ross Kurtz
1351 Dunraven Drive
Murfreesboro, TN 37128
More about Ross Kurtz
At-Large Board Member
Celia M. Allen, CRCR
6840 Carothers Pkwy, Ste. 150
Franklin, TN 37067
More about Celia Allen
At-Large Board Member
David Carr
545 Mainstream Dr. Suite 330
Nashville, TN 37228
More about David Carr
At-Large Board Member
Christine Bianchino
Bergen New Bridge Medical Center
230 East Ridgewood Ave
Paramus, NJ 07652
More about Christine Bianchino
At-Large Board Member
Laura Winger Pittman
Tennessee Orthopedic Alliance
More about Laura Winger Pittman
At-Large Board Member
Renee Lamborn
First Call Ambulance LLC
More about Renee Lamborn

March 22, 2023
Tennessee Music City Chapter Spring Conference

Envision Conference Center
9010 Overlook Blvd.
Bentwood, TN

HOURS: 9 a.m. to 4 p.m.
REGISTRATION FEE: $25 includes lunch
Lunch is catered by Taziki’s Mediterranean Café

Click here for the agenda.

Click here to register for this meeting.

Topic: Drive Patient Action & Collect Revenue Faster
When: February 22, 2023 at 11:30 a.m.-12:30 p.m. CST (US and Canada)
Speakers: Dustin White, Vice President of Healthcare, Paymentus

Beyond patient engagement, help personalize the billing and payment experience and tap into features that drive patients to take action. By informing patients of due dates and actions needed, you're more likely to collect revenue quickly. In this session, we'll cover how you can deliver a patient-centered bill payment experience that improves transparency, choice, and payment speed for today's patients. 1. Learn how to leverage the growth of modern payment channels to provide patients ALL the ways to receive bills and make payments and drive adoption 2. Understand the positive impact that patient-specific billing and payment notifications, reminders, and payment plans have on bill pay efficiency and satisfaction 3. Explore insights and tactics from within and outside the healthcare industry that enable you to collect BEFORE having to outsource to a collections agency



Topic: Rethinking Patient Financial Engagement Under Rapidly Changing Legislation
When: January 10, 2023 at 11:30 a.m.-12:30 p.m. CST (US and Canada)
Speakers: Buffy Loveday, Vice President of Strategic Sales and Samantha Roberts, Compliance Manager from CarePayment

As a new generation of healthcare consumers are asked to pay increasingly higher medical expenses, federal and state regulations are changing rapidly and forcing providers to rethink patient billing and financial engagement strategies. A consumer[1]driven experience is becoming the norm as traditional practices come under fire by patients struggling to afford care. Price transparency, billing, patient financing, payment technologies and personalized services are areas under review and offer revenue cycle leaders ways to adapt to the dynamic environment and to protect revenue. In this shifting market, providers are challenged to transform their revenue cycle to maintain compliance and meet the financial needs of today’s healthcare consumers.


Topic: The AI Revolution: The Power and Promise of Artificial Intelligence in Healthcare Finance
When: December 2, 2022 at 11:45 a.m.-12:45 p.m. CST (US and Canada)
Speakers: Daniel Hiltz, PhD, Founder and Principal of Leadership Squared LLC

Click here to watch the recording of this webinar.

Topic: High Value Revenue Cycle Assessments
Held on October 25, 2022
Speakers: Caroline Znaniec Healthcare Revenue Cycle Practice Leader and Don Billingsley Provider Revenue Integrity Practice Leader at Protiviti

Click here to watch the recording of this webinar.

Contact Us
For more information about the Tennessee Music City Chapter, please contact our chapter president, Chuck Acquisto.