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Patient Financial Advocate Pledge

Published: Friday, November 6, 2020 by Moayad Zahralddin

AAHAM recently announced the formation of a National Patient Financial Advocate Task Force. Since that time, one of our top priorities has been the creation of a Patient Financial Advocate Pledge. This Pledge embodies the standards and principles that we feel our AAHAM early out and third party collection agency members personify when contacting patients regarding out-of-pocket healthcare costs. The Pledge epitomizes our N.I.C.E. promise for the patient experience. Below is a list of Task Force member business partners that have already signed on to this Pledge, and now proudly display this Pledge in their place of business as an affirmation as to how they communicate with each individual healthcare patient. They each now also utilize the AAHAM Patient Financial Advocate Seal on outgoing communications to indicate their commitment to these standards. AAHAM is asking each of our member business partners that collect healthcare debt in one fashion or another, to commit to the Patient Financial Advocate Pledge and to the N.I.C.E. promise during each patient experience.

Patient Financial Advocate Seal

Published: Friday, November 6, 2020 by Moayad Zahralddin

AAHAM recently announced the formation of a National Patient Financial Advocate Task Force. Since that time, one of our top priorities has been the creation of a Patient Financial Advocate Pledge. This Pledge embodies the standards and principles that we feel our AAHAM early out and third party collection agency members personify when contacting patients regarding out-of-pocket healthcare costs. The Pledge epitomizes our N.I.C.E. promise for the patient experience. Below is a list of Task Force member business partners that have already signed on to this Pledge, and now proudly display this Pledge in their place of business as an affirmation as to how they communicate with each individual healthcare patient. They each now also utilize the AAHAM Patient Financial Advocate Seal on outgoing communications to indicate their commitment to these standards. AAHAM is asking each of our member business partners that collect healthcare debt in one fashion or another, to commit to the Patient Financial Advocate Pledge and to the N.I.C.E. promise during each patient experience.

Americollect President Shawn Gretz talks about what the AAHAM Pledge means to his business

Published: Friday, November 6, 2020 by Moayad Zahralddin

How do you make a difference in healthcare? @Americollect President @Shawn Gretz talks about what the AAHAM Pledge means to his business, their partner hospitals, and to the patients and communities they serve. #AAHAM #patientfinancialadvocate #WeCare

H.R. 5330 Amendment - The Consumer Protection for Medical Debt Collections Act

Published: Friday, November 6, 2020 by Moayad Zahralddin

On December 5, 2019 Rep. Rashida Tlaib (D-MI) introduced H.R. 5330, the Consumer Protection for Medical Debt Collection Act.  This legislation was then marked-up and passed out of Committee on December 11, 2019 by a vote of 31-24. 

The legislation introduced by Rep. Rashida Tlaib (D-MI), would delay the ability to report medical debt to credit reporting agencies for one year, and creates a ban of the reporting of debt arising out of “medically necessary procedures”. Additionally, the legislation prohibits collecting medical debt at all, for two years.

On May 21, 2019, Senator Jeff Merkley (D-OR) introduced a similar bill to HR 5330 in the form of S. 1581, the Medical Debt Relief Act.  S. 1581 would also prohibit credit reporting for one year. However, unlike the House bill the Senate version clarifies that the legislation does not impact when a debt collector may engage in activities to collect or attempt to collect any debt owed or due or asserted to be owed.

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