Monday, March 1, 2021
AAHAM Webinar - Consumer Communication Preferences and the Consumer Financial Protection Bureau’s Debt Collection Rule
Topic: Consumer Communication Preferences and the Consumer Financial Protection Bureau’s Debt Collection Rule
When: WEDNESDAY, April 21, 2021 1:30 PM - 3:00 PM EDT
Speaker(s): Leslie Bender, Senior Counsel for Clark Hill and George Buck, Industry Expert and Accounts Receivable Management Consultant
Registration Deadline: April 14, 2021 AAHAM CEUs Earned: 3
A long-awaited final Debt Collection Rule allowing the use of digital methods of communication in debt collection has been published and expected to take effect on November 30, 2021. “Reg F” explains how to learn and honor a patient's preferred method of communication including self-service portals, social media, email and texting. This creates unique opportunities to improve the patient experience in an efficient manner in regard to past due receivables. Join industry operational and legal professional, George Buck and Leslie Bender, for this practical program highlighting Reg F's strategies for implementing digital communication channels.
Click here to download the full description and printable order form.
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