Tuesday, December 8, 2020
AAHAM Webinar - Going Digital? The Technology Part is Easy; Humanizing is Hard
Topic: Going Digital? The Technology Part is Easy; Humanizing is Hard
When: WEDNESDAY, February 17, 2021 1:30 PM - 3:00 PM EDT
Speaker(s): J. Alex Bacchetti, MBA; Munzoor Shaikh Director, Health Systems and Population Health at West Monroe; and Mark Hines, Director, Product Studio at West Monroe
Registration Deadline: February 10, 2021 AAHAM CEU’s Earned: 3
Experience beyond an episode is a far more critical driver for why patients or providers choose to engage in a health system. Technology alone cannot help health systems become digital without a frictionless and positive experience. In becoming digital, health systems who focus on operationalizing the human component of digital experiences will emerge as winners. Finding the right approach and path is key to starting a digital journey that has true, financial impact.
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