Why earn an AAHAM certification?
AAHAM certification is an investment
in your personal growth and your professional future. For over forty
years, AAHAM’s elite certification program has set the standard of
excellence in patient financial services and the revenue cycle.
It doesn’t matter whether you are new
to the healthcare revenue cycle or are a seasoned veteran, our family of
AAHAM certification examinations offer a complete career ladder
beginning with the Certified Revenue Cycle Specialist and culminating
with the Certified Revenue Cycle Executive. We have a certification that
will help advance your career.
Plus the learning doesn’t stop once
you have obtained certification. Our certifications are maintained
through a continuous education process. This assures you stay abreast of
the important changes and updates that continually occur in our rapidly
changing healthcare environment.
“Due to its recognition throughout our industry, AAHAM Certification is the first giant career-step upwards in healthcare.”
-Bernard W. Lane, Jr., CRCE-I
Yale New Haven Health Services
How does certification benefit an individual?
Earning an AAHAM certification
demonstrates a high level of achievement and distinguishes you as a
leader and role model in the revenue cycle industry. The certification
validates your proficiency and commitment to your profession and can
play an integral role in your career strategy. In many instances
certification may help you secure the promotion or the job you desire.
Earning certification can help you by:
- Improving your earning potential
- Giving you a competitive advantage with current and prospective employers
- Granting you the recognition you deserve
- Providing access to the positions and promotions you seek and desire
- Building a network of peers in the influential group that shares your certification designation
- Continuing to expand your skills and expertise through continuing education
How does certification benefit an employer?
Earning an AAHAM certification
demonstrates an individual’s expertise. It shows they possess the
knowledge to meet the industry’s highest standards and the capacity to
pass a rigorous certification examination. It shows commitment to their
profession and ongoing career development. It also represents
professionalism in the individual’s pursuit of excellence to quality of
service in their career and the healthcare industry.
By hiring AAHAM certified individuals and investing in AAHAM certification for your staff you can:
- Increase the competency of your staff
- Increase quality and productivity
- Build a strong team
- Promote ongoing education and training
- Reduce exposure to fraud and abuse
- Develop a career ladder for staff
“Since making the specialist
certification a requirement in Patient Accounts, I have seen a huge
increase in self confidence in my staff. It’s amazing how that trickles
down. It has improved their ability to work together; Administration has
more confidence in their knowledge and uses them as a trusted resource.
They are able to handle more issues on their own without seeking
assistance from others. By retesting for CRCS every three years, I and
my staff keep current on the changes happening in healthcare. Their
manuals are an invaluable resource and they refer to them regularly.”
-Melynda Crawford, CRCE-I
Madison County Healthcare System
AAHAM certification options include:
Certified Revenue Cycle Executive (CRCE)
Certified Revenue Cycle Professional (CRCP)
Certified Revenue Integrity Professional (CRIP)
Certified Revenue Cycle Specialist (CRCS)
Certified Compliance Technician (CCT)
Healthcare patient financial services
professionals across the nation and around the globe are looking for an
edge… a way to work smarter, build a career, stay informed and make the
right contacts; an AAHAM certification helps you achieve all of these
What is Executive (CRCE) certification?
Executive Certification is an extensive online proctored exam
directed to all senior and executive leaders within the healthcare
revenue cycle industry, to help equip them for strategic management of
the business. This certification possesses the highest level of
difficulty combining content knowledge of the business with critical
thinking and communication skills. AAHAM offers two types of Executive
certification; one focused on the revenue cycle within an institutional
(hospital, health system) environment and the other focused on the
revenue cycle in a professional (physician, clinic) environment. Dual
certification is available for those interested in obtaining
certification in both specialties.
What is Professional (CRCP) certification?
Professional Certification is an online proctored exam directed to
supervisors and managers in the revenue cycle industry, to validate
their knowledge and skills. This certification is for the individual who
desires confirmation and recognition of their expertise and/or for
those who aspire to the executive level certification. AAHAM offers two
types of Professional certification; one focused on the revenue cycle
within an institutional (hospital, health system) environment and the
other focused on the revenue cycle in a professional (physician, clinic)
environment. Dual certification is available for those interested in
obtaining certification in both specialties.
What is Revenue Integrity Professional (CRIP) certification?
The Revenue Integrity Professional (CRIP) is an online proctored exam directed to anyone in the revenue cycle industry to help ensure that
facilities effectively manage their charge master, and bill and document
appropriately for all services rendered to a patient. This
certification requires an in-depth, working knowledge of various revenue
cycle areas and proper skill sets needed to increase revenue and
reimbursement for facilities. It also ensures that proper charging takes
place to maintain compliance within the insurance payer programs.
What is Specialist (CRCS) certification?
Specialist certification is an online proctored exam that tests the
proficiency of staff involved in the processing of patient accounts and
to prepare them for the many details needed to perform their daily job
duties. AAHAM offers two types of Specialist Certification; one focused
on the revenue cycle within an institutional (hospital, health system)
environment, the other focused on the revenue cycle in a professional
(physician, clinic) environment. Dual certification is available for
those interested in obtaining certification in the institutional and
“The University of Pennsylvania Health System (UPHS)
began a voluntary CRCS certification program to support staff level
as part of the revenue cycle. UPHS pays for any
candidate to take the test up to three times. The program is very
popular with staff, which
recognizes the investment that UPHS is making
in their personal development. The Patient Accounting Department now
offers a reward
for passing the exam, paid out annually each year on the
individual’s certification anniversary for as long as they maintain
Thomas McCormick, CRCE
University of Pennsylvania Health Systems
What is Compliance (CCT) certification?
Compliance certification is an online proctored exam that thoroughly
tests competencies in healthcare compliance for all staff involved in
the processing of patient accounts. It is intended to meet the annual
employee compliance training requirements and to support individuals
with professional compliance responsibilities in both institutional
(hospital, health system) and professional (physician, clinic) settings.
Certified Compliance Technician (CCT)
This exam is intended for all revenue cycle staff who must meet
employers’ annual compliance training requirements. In today’s
healthcare environment, compliance is of the utmost importance.
Regardless of what role you have in the revenue cycle, understanding
compliance is a necessity.
The compliance exam covers such topics as Fraud and Abuse, the U.S.
Sentencing Guidelines, HIPAA, Administrative Sanctions, and RACs. You
can use your CCT Certification towards satisfying Centers for Medicare
& Medicaid (CMS), The Joint Commission (TJC) and Det Norske Veritas
The CCT is a ninety (90) minute online proctored exam that measures basic competencies in healthcare compliance.
CCT Exam Focus Areas
1. The seven elements of a healthcare compliance plan
2. Agencies that oversee healthcare compliance
3. Knowledge of the Office of Inspector General compliance recommendations
4. Non-compliance penalties
Examinees sit the online exam that covers all four (4) focus areas.
Grading is immediate upon completion of the exam. All areas of the CCT
exam are graded together and the exam must be passed with a score of 70%
or greater in order to earn the designation. If the score is less than
70%, a retake of the full exam is required.
Failed exams can be retaken as soon as the next exam cycle but must be
retaken within twelve (12) months of the initial exam date.
Exam Refunds and Postponements
CCT applications are non-refundable, and non-transferable. There are no postponements allowed.
The CCT exam is available to anyone involved in the management of
patient accounts which involve government payers and compliance. AAHAM
membership is not required, although it is encouraged, one year of
compliance experience is recommended.
The exams are held three times a year; March, July and November.
AAHAM certification examinations require hands on working knowledge of
patient account management as it relates to national governmental
regulations and policies that govern revenue cycle registration, billing
and collection procedures. Working experience is not sufficient;
candidates will need to enhance and refresh their knowledge through
independent and group study programs. Participation in study
opportunities provided by your local chapter and/or the national
organization is highly recommended.
Study opportunities include:
- A downloadable CCT study outline included in the CCT exam fee.
- A comprehensive CCT Exam Study Manual is available for purchase.
The manual is designed to assist you in studying for the CCT
certification as chapters correspond to each section of the exams, with
material targeted and geared toward exam questions. It features
knowledge checks (practice questions) to help gauge your progress.
- Training and coaching opportunities are offered by local AAHAM
chapters. For more information see the link above to locate the contact
information for the Chapter Certification Chair in your local area.
To retain the CCT certification designation, two (2)options are available:
- Option One - Retake and pass the entire exam every three years.
- Option Two - Join as a national member within the year you
become certified and earn continuing education units (CEUs). Members
must be in good standing by January 31 of each year and earn and report
thirty hours of CEUs within the three calendar years following
certification. Fifteen of the CEUs must be obtained from attendance at
AAHAM related educational programs. If membership and CEUs are not
maintained, the designation will be revoked and can no longer be used.
If you are certified; CCT and CRCE/CRCP/CRCS; The CEUs you submit
for those certifications may also be used toward your CCT CEUs.
Click Here to see detailed information on recertification reporting and requirements
Any questions regarding this change to your CCT certification can be
directed to Amanda Leibert or Maria LeDoux at the National office:
Amanda Leibert: firstname.lastname@example.org
Maria LeDoux: email@example.com