By Laurie Shoaf on
Our 2012 Legislative Day focuses on the Telephone Consumer Protection Act (TCPA). In order to preserve the integrity of the U.S. credit system and to foster responsible and prompt communications between healthcare providers that extend credit and the consumer, it is imperative that Congress take immediate action to modernize the TCPA for the 21st Century.
In short, we feel the TCPA should recognize a consumer’s right to consent to receive phone calls that are made to their wireless phones, including use of an auto dialer or prerecorded message, by those with whom the consumer has an established relationship, if that number is provided by the consumer.
Based on CDC survey results:
Percentage of cell phone-only households is over 30% (increased from 7.3% in 2005)
On the opposite side, landline-only homes have declined to only 11.2% in the 1st half of 2011
One of every six American reports receiving all or almost all of their calls on cell phones even though they have a landline...