The recent nationally televised error at the 89th Academy Awards was a lesson in crisis communications. There are many takeaways that unfolded from the huge gaffe when Warren Beatty, a presenter of the award, was given the wrong envelope.
Since probably you either were watching the event unfold or have read about it afterwards, it isn’t necessary to recap the event but rather discuss what it teaches us in terms of lessons in crisis communications.
An article in the February 25, New York ...
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