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The American Association of Healthcare Administrative Management (AAHAM) is the premier professional organization in healthcare administrative management.

AAHAM's mission is to provide education, certification, networking, and advocacy for healthcare revenue cycle professionals.



Hot Topics
  • Call for Nominations for 2018-2019 Officers
  • Why should you attend Legislative Day?
  • AAHAM Journal
  • Be a Speaker!
  • National Scholarship Application
  • AAHAM Webinar - 3/29/2017
  • AAHAM Webinar - 4/5/17
  • AAHAM Webinar - 5/17/17
  • 2017 Chapter Milestone Anniversaries
  • What Happened This Week in Heathcare - eNewswatch
  • Tweets by @AAHAMMember

Nominations for our National AAHAM 2018-2019 slate of officers was declared open on March 6, 2017.  We are now reaching out to all members to submit nominations for the following offices: President, 1st Vice President, 2nd Vice President, Secretary and Treasurer.  Nominations are open and will be accepted until April 7th.  

When nominating an individual, please think about your colleagues whom you feel will uphold our mission and best lead our organization in 2018-2019.  Additional information regarding the nominating & voting process will be forthcoming.

It would be best to obtain approval from the person you wish to nominate, although we will verify their interest prior to adding their name to the ballot.  You may also nominate yourself.

All candidates must be National Members in good standing and hold a CRCE-I or CRCE-P to be eligible.

All nominations are to be submitted here.

The 2017 Legislative Day will be held at the Hyatt Regency Washington on Capitol Hill, Washington, D.C. from May 1-2, 2017.

There is Plenty to Talk About...

2017 marks the thirteenth year AAHAM has brought members together with their elected officials at the AAHAM Legislative Day. We need your support to make sure our voices are heard.

Bring others from your chapter as well as from your facility AAHAM encourages you to bring other chapter members and coworkers along for this fantastic learning experience.

Click here for more information and to register.




The AAHAM Journal has gone green! In order to save resources and be ecologically responsible. Members can click below to download the Winter 2017 Journal (in pdf format). All the previous issues are available in our online archive in the member's only section of the AAHAM Website. It will still be filled with industry news and notes as well as fantastic educational articles.

If you are interested in submitting an article for the journal, you may download the article submission guidelines by clicking here.













We are inviting you to become a part of the American Association of Healthcare Administrative Management (AAHAM) speaker’s tradition. AAHAM is accepting proposals to speak on our Webinars or to be added to our Speaker Database.  You are not required to be an AAHAM member to submit a program proposal.

AAHAM is the source of education and information to thousands of patient financial services professionals across the United States since the 1970’s.   By being an AAHAM speaker, you have the opportunity to impact individuals driven to improve themselves, their place of work, AAHAM, the industry and the nation.   Your experiences and insights are in demand… here is your chance to share your expertise and knowledge and to give back to the industry you are committed to.

Webinars are 90 minute telephone conference calls that include a presentation, a Q&A period (if time permits) and an optional electronic handout to provide to participants via e-mail. This format allows an unlimited amount of people to listen in from one room. Topics should include anything that is a pressing issue for patient financial services professionals or that would provide participants with information to better themselves and their career. Proposals for webinars may be submitted at anytime.  We appreciate that speakers agreeing to present an audio conference agree to waive compensation.

To submit your proposal, please click here to complete the online submission form.

AAHAM offers scholarship opportunities for our members and dependents of our members.  The 2017 scholarship application can downloaded here. 


For more information, please contact Moayad Zahralddin at

The application deadline for the AAHAM Scholarship May 31st of the current calendar year.  






















Topic: 5 Things Medicare Advantage Plans Don’t Want You to Know
WEDNESDAY, March 29, 2017 1:30pm - 3:00 PM EDT
Speaker(s): Ed Norwood, President of ERN/The National Council of Reimbursement Advocacy

This informative, intermediate level webinar will help healthcare professionals increase their proficiency in Medicare Advantage regulations, This exciting session will explore administrative laws that relate to timely reimbursement and prevent improper denials.  Payment must be received on or before March 22, 2017. You will receive your confirmation and handouts via email by March 29, 2017. 

EVERYONE Earns 3 AAHAM CEUs for attending

Click here to download the full description and printable order form.

Online Member Registration

Online Nonmember Registration




Topic: Managing Denials Today and Tomorrow – TIPS from the Attorneys
WEDNESDAY, April 5, 2017 1:30pm - 3:00 PM EDT
Speaker(s): George Colman, Senior Partner at Law Offices of Stephenson, Acquisto & Colman, and Rich Lovich, National Legal Counsel to AAHAM and Partner and Managing Litigation Attorney at Law Offices of Stephenson, Acquisto & Colman

This informative, intermediate/advanced level webinar will present a legal perspective of managed care contracting and handling denials to obtain appropriate reimbursements. Attendees will learn how to make sure their facility can tackle reimbursement challenges under contractual agreements. Payment must be received on or before March 29, 2017. You will receive your confirmation and handouts via email by April 3, 2017. 

EVERYONE Earns 3 AAHAM CEUs for attending

Click here to download the full description and printable order form.

Online Member Registration

Online Nonmember Registration

Topic: Conscious Communications: Words that Work
WEDNESDAY, May 17, 2017 1:30pm - 3:00 PM EDT
Speaker(s): Mary Shores, President & CEO at Midstate Collection Solutions

This informative, basic level webinar, “Words that Work”, is an effective, three-step positive communication strategy that will make you stand out among the crowd. Attendees will learn how to enhance their knowledge and confidence in their employees, increase patient retention, and build long-lasting relationships with their patients. You will learn how to introduce this method into your own environments to improve the lives of your patients and staff and make your organizations thrive.  Payment must be received on or before May 10, 2017. You will receive your confirmation and handouts via email by May 15, 2017. 

EVERYONE Earns 3 AAHAM CEUs for attending

Click here to download the full description and printable order form.

Online Member Registration

Online Nonmember Registration

We would like to congratulate to the following chapters on reaching their 30th, 35th, 40th, 45th anniversaries in 2017:

45 Years

Maine Pine Tree
Nebraska Aksarben
Ohio Western Reserve

40 Years
Minnesota Gopher
Missouri Hawthorn
New York Mid York
Northeast Pennsylvania

35 Years

30 Years

Be sure to watch your inbox every Wednesday for AAHAM's eNewswatch!


The information packed electronic newsletter has the latest articles and data on late breaking news collected from many other sources; columns, publications, interviews and more. We encourage you to forward it to you friends, coworkers and colleagues, even your CFO. They can sign on and subscribe for free and learn about AAHAM and keep current on our industry.


If you haven't gotten any issues of the eNewswatch, make sure to ask your IT department to add to their "safe list".


You can read previous issues of the eNewswatch here!


You can add yourself or anyone else to the subscription list here.